1. Introduction
Sourcing Bridge Global ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.
2. Information We Collect
We collect the following types of information:
- Account information: Name, email address, and password when you register
- Business information: Company name, product types, and sourcing requirements you provide
- Usage data: Pages visited, features used, and time spent on the platform
- Communications: Messages you send through our platform chat
- Payment information: Processed securely via Stripe — we do not store card details
3. How We Use Your Information
- To provide and operate the sourcing platform
- To process orders and communicate about your requests
- To send transactional emails (order updates, password resets)
- To improve our service and fix technical issues
- To comply with legal obligations
We do not sell your personal information to third parties.
4. Cookies & Tracking
We use essential cookies to keep you logged in and maintain your session. We track page views in aggregate to understand how our platform is used. We do not use third-party advertising trackers.
5. Data Sharing
We share your information only with:
- Sourcing agents: The details of your sourcing request (product specs, quantity, budget) are shared with relevant vetted agents
- Service providers: Stripe (payments), Resend (emails), Turso (database hosting) — each bound by their own privacy policies
- Legal authorities: When required by law
6. Data Security
We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and HTTP-only authentication cookies. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Receive a copy of your data in a portable format
To exercise these rights, contact us at info@sourcingbridgeglobal.com.
9. Children's Privacy
Our Service is not directed to children under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our platform.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at info@sourcingbridgeglobal.com.